Employee and customer surveys

Ask and understand; recognize and develop

Diagnostic processes are an essential component of organizational and staff development. In this sort of work, opinion surveys are a valuable instrument. They are always useful when a broader base of opinion, expertise and ideas is called for. In this regard, they fulfill a major criterion of organizational development: "making everyone involved into stakeholders".

Surveys enable senior management to make decisions based on a thorough understanding of the situation. They are more than mere data collection because they bring basic assumptions and thought patterns to light. Critical points in the organization can thus be identified more clearly. In this way, processes of change can be managed and targeted more effectively.

Consulting services: Employee and customer surveys